Skyline Communications

Wildblue Monthly Satellite Internet
 
How Your WildBlue Satellite Internet System Works
WildBlue links your computer to the Internet with a high-speed connection via one of WildBlue’s two satellites. Your WildBlue equipment connects your home or small office at speeds much, much faster than a dial-up connection — in fact, file transfer speeds can be as much as 30 times faster than dial-up**. A single 26″ satellite mini-dish and a modem are all you need.
What You Can Expect from Your WildBlue High-Speed Internet Service
When you order WildBlue high-speed satellite Internet service, you’ll be able to surf the Web for news and information, download music, videos and photos, and email and open large files – all in a matter of seconds. WildBlue packages are tailored to your specific needs, and each package comes with the capacity to handle your individual online activities.
So whether you download songs from iTunes, or pictures from your sister each month, there’s a WildBlue plan that’s right for you. Even our smallest package – the Value Pack – offers the capacity for 3,000 webpage downloads, 200 photo downloads, 300 video clip downloads, 300 song downloads AND 20 file downloads every 30 days! That’s 7,500 MB of downloading capacity each month!
 
Enterprise Packages:
 
Nickel Package 64k/64k FAP 1.0GB/0.5 GB Used for point of sale, ATM Machine, Oil Drilling etc.
 
Copper Package 512k/128k FAP 12GB/3GB, Small Office/Home Office
 
Bronze Package 1000k/200k FAP 17GB/4GB, Small Business multi user with large File Transfer
 
Silver Package 1500k/256k FAP 24GB/6GB, Camps, Medium Business, multiple users
 
Gold Package 1500k/256k FAP 38GB/10GB, Used for large business, many users
 
A static IP address is available at additional $12 /month with any of the packages listed above.
 
WildBlue sets usage thresholds on the amount of data you can upload and download within stated time periods. If you exceed these thresholds, WildBlue will temporarily limit the speed at which you can send and receive data over the WildBlue access network. You will still be able to use the WildBlue Internet access service but your speed will be slower. WildBlue may use other traffic management and prioritization tools to help ensure equitable access to the WildBlue network for all customers.
 
Your WildBlue Internet access is not guaranteed and is subject to this FAP. Based on an analysis of typical customers, we have set a rolling 30-day limit on data usage per customer, called a Usage Threshold. As shown in the table below, this threshold varies based on the service plan you selected. For each service plan, the Usage Thresholds are significantly above the amount of data that is used by a typical customer.
 
Every day, we measure your upload and download data usage (“Actual Usage”) to determine if your total Actual Usage, as aggregated over the previous 30 days (“Usage Total”), exceeds the Usage Threshold for the service plan that you selected. At any time, you can see your Usage Total versus your monthly Usage Threshold under the Customer Care section at wildblue.net. We will notify you via your WildBlue contact email address if your Usage Total reaches 80% or more of the Usage Threshold. If at any time your Usage Total is above the Usage Threshold, your usage has violated the FAP and we will reduce your WildBlue access speeds, typically to 128 kbps in the downstream (from the Internet to you) and 28 kbps in the upstream (from you to the Internet), and you may experience a loss of connectivity during peak usage periods (collectively, “Reduced Access”).
 
Once your speeds have been reduced, you must decreaseyour usage to bring your Usage Total to 70% or less of the Usage Threshold. Once your Usage Total reaches this level, your access speeds will be restored to the original speed levels by the next day. If, however, you do not decrease your Usage Total to 70% or less of the Usage Threshold within the next 30 days, this failure will constitute a second FAP violation. If you violate the FAP in each of four consecutive months or in each of five calendar months within any twelve month period – whether by exceeding the monthly Usage Threshold or by remaining in a reduced-speed status — your use of the service will be limited to Reduced Access and restricted to Web browsing activities and to sending and receiving e-mail. Again, once you reduce your Usage Total to 70% of your Monthly Usage Threshold, your speeds and access will return to normal.
 
You are likely to avoid any limitations imposed by the FAP if your use is typical of the majority of Internet users and consists primarily of Web surfing and a reasonable amount of downloading. The table below shows the monthly Usage Thresholds for each plan. These limits specify the amount of data that you can upload and download before your access speed is reduced. Please note that your Usage Total is far more likely to exceed the Usage Thresholds below if you use peer-to-peer file sharing programs, you use a webcam or you download full length movies, large quantities of music files, full software applications or similar high-bandwidth activities. The thresholds above are defined as “Download GB/Upload GB”
 
1 Upload Threshold is the volume of data that can be uploaded during the previous 30 days before the Fair Access Policy may restrict the user’s speeds.
 
2 Download Threshold is the volume of data that can be downloaded during the previous 30 days before the Fair Access Policy may restrict the user’s speeds.
 
These terms and conditions state important requirements regarding your use of WildBlue’s High-speed Internet service and your relationship with WildBlue. You should read them carefully as they contain important information regarding your rights and ours. If you do not agree to these terms and conditions, you may not use the service and, subject to the terms of your Customer Agreement, you must terminate your service immediately. WildBlue may revise this Fair Access Policy from time to time upon notice by posting a new version of this document on wildblue.com, wildblue.net or any successor URL(s). All revised copies of the Policy are effective immediately upon posting. Accordingly, customers and users of WildBlue’s High-speed Internet service should regularly visit these web sites.
 
Questions regarding this FAP and complaints of violations of it by WildBlue customers and users can be directed to WildBlue via the “Help” email at
wildblue.net.